Support

How to set up Talaash on your Webflow site, fix common problems, and remove it. Talaash adds an AI search box to your site that understands what visitors mean — not just exact words — and shows you what they search for.

Before you start

• A Webflow site on a paid Site plan (for example Basic, CMS or Business). Webflow only runs added site scripts on paid Site plans, so search won’t appear on sites without one.
• At least one CMS collection with published items you want visitors to search
• Permission to install apps on the site and to open it in the Webflow Designer
• Permission to publish the site

Setup guide

1. Create your Talaash account — Open https://www.talaash.org/install (or click Install on the Webflow Marketplace), choose Create account, then either click Sign up with Google or enter your email and a password (at least 6 characters) and click Create account. Already have an account? Click Sign in instead.
2. Approve Webflow access — Webflow asks you to choose a site and allow Talaash to read site details and CMS content, and to add its search script. Click Authorize. You land on the Talaash dashboard.
3. Load your collections — Open the Setup tab. Talaash loads your CMS collections from Webflow automatically. If the list is empty, or you changed fields in Webflow, click Refresh fields.
4. Choose what to search — Tick each collection visitors should be able to search. Check the suggested Title, Excerpt, Slug and Image fields, and pick which text fields to index.
5. Index CMS — Click Index CMS and wait for “Indexed … items”. (This also saves your field choices.)
6. Install search on site — In the “Search on your Webflow site” panel, click Install search on site. There are no keys or codes to copy.
7. Add the search box in the Designer — Open your site in the Webflow Designer, press E (or open the Apps panel), and launch Talaash. Click the element where search should appear — the app shows exactly where it will be added — then click Insert search layout. The new “Talaash Search” block is selected so you can style it like any other element.
8. Publish — Publish your site, open the live page and try a search.

Keeping search up to date

• After adding or editing CMS items, click Re-index in Setup.
• After adding or renaming CMS fields in Webflow, click Refresh fields, check the field choices, then Re-index.
• When we release a search widget update, click Install search on site again and publish.

Privacy controls for your visitors

By default the search box stores random anonymous visitor and session IDs in the visitor’s browser (so Insights can count unique visitors) and shows autocomplete suggestions while typing. To turn either off, select the “Talaash Search” block in the Designer, open Element settings → Custom attributes and add:

• data-search-analytics = off — no visitor/session IDs
• data-search-suggest = off — no autocomplete while typing

Then publish. See the Privacy Policy for details.

Troubleshooting

Account & sign-in

• “That email and password don’t match an account” — check for typos, or if you’re new, click Create an account (the Sign in button only works for existing accounts).
• “An account with this email already exists” — click Sign in instead, or Reset password if you’ve forgotten it.
• Signed up with Google? — use Continue with Google to sign in; there is no separate Talaash password unless you set one with Forgot password.
• “Google sign-in expired” or “cancelled” — click Continue with Google again and finish within 10 minutes.
• Forgot your password — on the sign-in page click Forgot password?, enter your email and click Email me a reset link. Open the link in the email (check spam) within 1 hour, choose a new password, then sign in.

Setup & indexing

• “No CMS collections are loaded yet” — click Refresh fields (or the Refresh fields now button in the message). If still empty, add a CMS collection with at least one item in Webflow and refresh again.
• “All collections are unticked” — tick the checkbox next to at least one collection name, then click Index CMS.
• “This collection isn’t set up yet” — click Refresh fields, make sure the collection is ticked, then click Index CMS.
• “Webflow authorization revoked” / asked to reconnect — open https://www.talaash.org/install and approve access again, then re-index.
• Connecting keeps looping — always use https://www.talaash.org/install (with www) and don’t reuse an old Webflow authorize tab.

On your live site

• Search box does nothing — check the site is on a paid Site plan, that you clicked Install search on site, and that you published afterward.
• No results — make sure Index CMS finished with items indexed and the collection is ticked.
• Result card shows in the Designer but not on the site — that’s the hidden template the widget copies for each result; leave it hidden.
• Insights empty — analytics appear after visitors search on the published site.

Disconnect & remove

1. In Setup, click Disconnect Webflow and confirm. Talaash removes its search script from your site, revokes its Webflow access, and deletes this site’s indexed content and search analytics.
2. Publish your site so the script removal goes live.
3. Optionally delete the “Talaash Search” block in the Designer.

If you removed the app from Webflow first

If Talaash’s access was revoked in Webflow before you disconnected, we can’t remove the script for you (your data is still deleted automatically within 24 hours). Remove it yourself without touching your other code:

1. In Webflow, open the site → Site settings → Custom code.
2. Delete only the script named TalaashSearch (older installs: TalaashLoader). Leave other scripts unchanged.
3. Publish the site.

Contact

Email damiljamil63@gmail.com with your account email and Webflow site name. We reply within 2 business days. Data deletion requests are completed within 30 days.

Also see Pricing, Privacy, Terms, and Search attributes (for custom layouts).